Bigscal’s Retail Practice provides customized support and enable retailers to transform existing processes and systems across the retail value chain with an eye toward reaping new efficiencies.
Increasingly powerful consumers offer retail entities an historic opportunity to reinvent their business – from retail to me-tail. Core key strategies for success include identifying the most important customers and prospects and integrating customer insights and powerful analytics into retail decision-making strategies. This drives high performance throughout the business.
Our array of services covers every type of retailer at every level of operation – from department stores and discounters to grocers and specialty stores. In addition, we maintain longstanding partnerships with top software companies such as Oracle and SAP to help clients optimize their investment.
We combine business expertise with state-of-the-art technology to create customized industry-leading retail solutions to complex supply chain management, merchandising, eCommerce and store-management issues.
We maintain expertise in integrating leading retail applications, including Oracle Retail (Retek) and SAP-Triversity, into client cultures. Our capabilities include deployment and maintenance of enterprise systems, integration with external POS systems and reporting and analytics.
We implement IT solutions that will bring targeted results, whether increasing share of wallet or customer intimacy. We provide expertise in strategic planning, package implementation, application development and application maintenance. Our consulting services include strategy, business/IT alignment, packages, requirements management and process consulting. Our customized solutions cover key capabilities in supply-chain management, merchandising, store marketing and e-Commerce.
Functional leadership ensures alignment of solutions with client business requirements. Our functional consultants work with retailers across the globe to grow their customer-base and profits. Our extensive industry experience and expertise allows us to understand today's demanding business environment in which retailers work to eliminate operational inefficiencies and identify smart investments to drive new revenues.
We provide the tools, service models and people processes to enable client IT infrastructure management to succeed. Retail decision-makers increasingly demand consistent service-level guarantees for key applications and services. Our Right-Shore model provides clients with the proper combination of local, national and international resources and support.